Reviews

Your crew was efficient, clean and cordial. They had a huge undertaking replacing and relocating 3 tanks. As promised, they finished in two days with minimal disruption. Thanks you!

- Christine M., Bellows Falls, VT

Boy, oh boy! In all my years, I have never witnessed such wonderful team work amount co-workers! They also found some things that required work (non-related to the job) which they fixed to make my life a bit easier. Keep up the good work HB.

- Mary P., Charlestown, NH

Eddie could not have been more professional, courteous and efficient. He did a fantastic job! Alicia likewise was very professional and friendly. The service contract discount was the greatest. Thanks to everyone who helped.

- Robert M., So. Londonderry, VT

I really liked Rusty. He took the time to listen to me, then with that information troubleshot the problem. Then went a step further to assure that it won't happen again.

- Richard L., Springfield, VT

As usual, excellent service and a job well done. Jason was a pleasure to deal with - a true professional! Thanks again - looking forward to having HB back again sometime in the future.

- Virginia W., Mt. Holly, VT

From the phone being answered by an alert, qualified person, to the person to talk to in the department, and to the techs = A+

- B. Coleman, Plymouth, VT

Thank you for the quick service. I have recommended your company to others for service.

- Pam S., Springfield, VT

I have always been extremely pleased with all my business with HB!

- Anthony C., Chester, VT

Wonderful company and service!!

- Paul H., Springfield, VT

Since I am a retired teacher, I was especially appreciative of the time Matt took to show me and explain what he was doing. He had excellent “teacher skills” and very soon had my furnace problem taken care of.

- Jean C., Chester, VT

Service technician was at my residence within about 45 minutes or so of my call. Came in, got right to work and had the issue fixed. Great service and very polite.

- Michelle S., Charlestown, NH

Your technician was a pleasure to meet! He was most thorough and professional in ensuring a job well done.

- Cheryl S., Reading VT

I can't thank Alicia enough. She calmed my panic and found a way forward to solve my frozen pipe problem. Dan was so professional and even found another problem I didn't know existed and repaired the line.

- Kaye D., Springfield VT

Have had several wall heaters installed and have never seen copper line run as straight as your guys did. Even learned some things from watching them. Excellent job.

- Phil C., Chester VT

You guys were great!! Thanks so much Mike. Mike, John and Tyson saved the day. HB is lucky to have them, as we were.

- Barbara J., Springfield VT

Great job Brian! Thanks so much! Stove is working like new, but 20 years old really.

- Janet W., Saxtons River VT

I want to thank you for your outstanding service over the years. It isn't easy managing a property from a distance and HB's responsiveness and friendly accommodation are invaluable. I am most grateful and appreciative. Thank you.

- Susan M., Plymouth VT

Thank you for being the kind, caring people you all are. You have helped in so many ways. Coming out in all hours and below zero temperatures to get our furnace running; to working to fix our shower drain when it burst after our water froze up. Last, but not least, installing a new furnace when ours finally died. Your kindness and generosity means more to me and the children than you will ever know. You took a very hard situation and made it a little easier to bear on our end. Thank you for what you did to help us. I had happy tears for sure. Your HB team rocks!! You made a difference in our lives here.

- Debra B., Ludlow VT

Technician was very friendly and helpful, explaining to me how my septic system worked and what he was doing.

- Robin F., Ludlow VT

Job well done! I am very pleased with HB Energy Solutions. I will definitely use HB in the future when needed!

- Virginia W., Mt. Holly VT

Arrived quickly, acted quickly, all is well - thank you!

- Gary R., Perkinsville VT

I have been very happy with your service and your employees. The workers are friendly and knowledgeable. I will always call you first for all my plumbing and electric needs.

- Michael A., So. Londonderry VT

Excellent work and the price very reasonable.

- Arnold Y., Springfield VT

Thank you for a very knowledgeable technician who found the source of the problem amazingly fast.

- Elizabeth S., Chester VT

Jim was magnificent!

- Bob S., Springfield VT

Andy and Alex were fantastic.

- Lynne R, Springfield VT

Thank you very much! Technician was very quick to solve problem.

- Carl R. Charlestown NH

Very fast scheduling and capable service, friendly technician.

- Heidi R., Windsor VT

Jim does a great job - knows his "stuff"!

- Christine M., Bellows Falls VT

We love your service and recommend you to others all the time.

- Mark J., Springfield VT

Always professional; great service!!

- Paul H., Springfield VT

John did a wonderful job. All the noise in the pipes are gone.

- Nell H., Reading VT

Dan is very nice, answers questions, very polite. Couldn't ask for a better person to do business with. Helper was also polite, helpful and courteous. Great doing business with HB.

- Catherine G., Springfield VT

Brad was very knowledgeable and did a thorough job. He even took time to show me how to clean the filter.

- Michelle E., Springfield VT

Your technician not only was very knowledgeable, but also prompt, courteous and friendly. Good job!

- Richard B., Springfield VT

Roland walks on water; he is awesome!

- Charles W., Ludlow, VT

Thank you for the extraordinary service, you all went over and above. Thank you so much.

- Elizabeth S., Chester, VT

We really appreciated the friendly and professional demeanor of the technicians, who were both very skilled.

- Miriam J., Springfield, VT

Technician listened carefully to my questions of concern and gave me an easy understanding of how the fireplace worked and the importance of having the propane fireplace cleaned. I was given an excellent job of service. Would use the service again!!

- Shirley R., Springfield, VT

It was a pleasure to meet with Michael three times since last summer. His knowledge of and attention to my furnace is assuring. I am pleased to know him.

- Shirley P.

I always appreciate the fact that the person who works on the plumbing takes the time to explain the problem and repairs so clearly.

- Cheryl L., Springfield, VT

The crew who were here to install heat pump and water heater were wonderful. They were helpful, nice and super wonderful to have around. Everything is working beautifully. I cannot say enough good things about the staff. They are polite and explained everything that they did so that I could understand. They just made the experience terrific.

- Michelle B., White River Jct. VT

Great work! Dan and Doug were great to work with!

- Mark H., Springfield, VT

Outstanding first class service, on-time arrival and great workmanship on the install of our new water heater. It's hard to imagine a better experience. We are pleased with our choice of equipment and HB Energy. Would gladly recommend you guys to anyone in the market for a new residential water heater.

- Lou F., Putney, VT

John and his helper, who have been doing electrical work, are fantastic and we really appreciate their attention to detail and respect for our need to keep things as clean as possible. The plumbing crew who was in here recently and helped hook up some equipment also did a great job. Thanks for the great service.

- Rick H., Bellows Falls, VT

We were very, very pleased with Joe and John. Joe explained how the generator service contract worked and talked us right into it. Both my wife and I are very happy with their work. Thanks a bunch!

- Jim B., Newport, NH

Good people make a great business, that's what HB is, an honest to goodness business.

- Duayne A., Springfield, VT

Awesome job!

- Regina S., Springfield, VT

Your business, employees, and quality of service are top notch and why I have been with you for so long. When I need you guys, you are always there for us. Many thanks to everyone at HB!

- John B., Perkinsville, VT

Appreciate the considerate phone manners, especially for an after hours call. I felt reassured and like my situation mattered when people phoned back. Thank you for the non-automated service!

- Bonnie K., Springfield, VT

Jim is a professional, proficient and excellent salesman for your products. His recommendations and follow through to install have made my life brighter, literally. I love the changes he suggested and the difference his work has made in my once dark corners.

- Pam O., Walpole, NH

Everything was explained to me. Everyone was nice! Jim pointed out things to me that were not up to code and did the appropriate work needed. It gave me confidence and peace of mind to know my house was going to be as safe as possible and at a very reasonable cost.

- Brenda E., Vernon, VT

Your technician was unfazed by the canine security. I told him what I wanted, he did it. What's not to like.

- Mark N., Bellows Falls, VT

John and Joe both were friendly, knowledgeable and competent. I appreciate the detailed answers to my questions.

- Craig C., Springfield, VT

Roland and his assistant technician were so sweet and helpful from beginning to end of project. A true pleasure to work with. I will recommend HB to all our family and friends. It's nice to support our community with local businesses.

- Bob S., Springfield, VT

Technician was very pleasant and helpful with suggestions for maintenance of septic system. Very professional!

- Andrew D., Putney, VT

Brad did a nice job and explained things well.

- Marie A., Proctorsville, VT

Rusty was very neat and did a super job cleaning up.

- Claire A., Charlestown, NH

Roger has been servicing our heating equipment for years. He's good at what he does and trustworthy.

- Richard C., Claremont, NH

Julie did an excellent job in scheduling to have our septic tank pumped on the date and time we requested - 5 star flexible service!!! Brad, the service technician/septic truck driver also provided 5-star service in pumping our septic tank and provided value guidance on preventative maintenance of the tank to preserve our leach field/mound system. Thank you!!!

- Marie W., Springfield, VT

Michael was prompt, cheerful and very professional.

- Bill N., Springfield, VT

The technician was friendly, knowledgeable and efficient.

- Jean P., Weston, VT

Thank you so much for getting someone right out and for not charging for an easy fix!

- John R. Springfield, VT

Thank you! We are so happy to have solar. Eric and team are great!

- Monica P. Jamaica, VT

Customer service has become a lost art. Your company always proves to be the exception. Alicia is an excellent customer service rep. Whenever we call with a question, she always makes us feel the problem will be fixed. I'd like to extend extra kudos to the plumbers - their recent visits demonstrated their professionalism, knowledge, and kindness. It was a pleasure to work with them. Thanks for the great service.

- D.P.

As always, very happy with your services.

- P.M., Alstead

Thank you to Brian for finding a solution to save my old pellet stove. The house is toasty warm and the stove has never run better. I highly recommend HB Energy for their professional service. Life is good!

- J. A.

My newly installed generator is worth every dime I put into it because I lost power and it took over. I have already received my investment back and absolutely love the generator. Thanks to all involved.

- P.C.

Mike did an incredible job with our energy assessment!

- B.G.

Just want to let you know how happy I am with our new heating system!! 7 degrees this morning and we are toasty warm with the thermostat at 65! The heat is so uniform and we aren't feeling drafts like we used to. The best part is I don't even think we are using more oil!! And, we haven't hooked up our wood stove this winter....amazing!

- S.H.

Your technician was an excellent representative for your organization. Thanks!

- Joe L. Springfield, VT

Thank you for coming so quickly! Now we feel safe!

- Carol B. Reading, VT

Excellent job--gentleman with a sense of humor! Your technician was supervised by our Maine Coon Cat :)

- Wallace W. Springfield, VT

You all handled a tough day in a professional manner.

- Barb F. Springfield, VT

Brian was so incredibly friendly and did a great job cleaning our pellet stove. We had a part break and your company has gone above and boyond our expectations to get the part. We really appreciate your great service!

- Kassie D. Weston, VT

Your technician was knowledgeable and pleasant when dealing with a very nasty job. He left the work area clean – Thanks!

- Kathy, Westminster, VT

Thank you for always being so accommodating and providing immediate solutions!

- M. Springfield, VT

Great job! Very professional and friendly! Use me as a reference!

- Jack G.

Very pleased with service. Thank you!

- Jean S. Springfield, VT

We just had two chimney liners installed in our home from HB Energy. They were extremely professional, pleasant, and knowledgeable. We had first gotten a quote from another local company, and were shocked at how little they knew about their pellet stoves, and weren't very professional, either. We talked with several locals, and were told that HB Energy had more reasonable prices, and were well prepared for any job, big or little. We are so pleased with the results, and the workers had a lot of experience with all the aspects of the job. Brian was the best, and we recommend this company with all confidence that you will have a wonderful experience, too!

- Peter and Robin, Cavendish, VT

Your electrician did a great job, and didn't even disturb the baby robins nesting on top of the electric meter.

- Hugh M. Springfield, VT

Thank you! Job well done and with pleasant workers.

- Duane A. Springfield, VT

Excellent work and prompt service.

- Robert P. Springfield, VT

Your electricians did an excellent job at our facility and the other contractors on site praised them as the best they have ever worked with.

- Ed G. Cavendish, VT

Thanks for your prompt service. Your staff is pleasant to work with.

- John H. Walpole, NH

Prompt and excellent service as always. Your company should be a role model for others regarding "what is customer service!!!"

- Bruce B. Brownsville, VT

Your plumbers did a fine job. Everyone you sent has been good. It is nice to be recognized when I call.

- Shereen L. Springfield, VT

Doing business with you has always been a real pleasure, and I hope we will continue for years to come.

- John S. Springfield, VT

Love my new pellet stove!

- Sharon H. Reading, VT

Your heating tech did an excellent job. He was very professional.

- Roger M. Bellows Falls, VT

Thanks for the great service.

- Ted L. Springfield, VT

Your electricians are wonderful and respectful. They did a great job!

- Susan D. Ludlow, VT

Excellent work on the part of your plumber. Thank you for such prompt service.

- Robert P. Springfield, VT

It is nice to know that there are still people doing business the way you do.

- John S. Springfield, VT